A post went out twice, or is stuck

It went out twice

Sorry, that one is on us. Delete the extra copy on the platform itself; we cannot remove posts from your account for you. Then contact us with the links to both copies and roughly when you pressed publish. From now on, press publish once and wait for the result.

It says processing and will not move

Check your profile on that platform first. If the post is there, it went out and the status in SelfScale is just behind. If it is not there, please do not post it again yet. Contact us and we will check whether anything reached the platform, so you do not end up with a duplicate.

It failed

Open your Calendar. If the channel disconnected, reconnect it on the Integrations page and give the post a new time.