Data Deletion Instructions
Last updated: November 5, 2026
What this page is for
If you connected any account to SelfScale — Instagram, Facebook, Threads, TikTok, LinkedIn, X, YouTube, Skool, Kit, GitHub, Notion, Fireflies, Ghost, Readwise, Substack, Canva, Wispr Flow, Google Calendar, Slack or Telegram — this page tells you how to delete the data we stored from it, and exactly what gets removed. It sits alongside our Privacy Policy, which governs how we handle your data generally.
Option 1 — Disconnect inside SelfScale (fastest)
This is immediate and you do not need to contact us.
- Sign in to SelfScale.
- Go to Integrations.
- Hover over the connected platform's card and choose the Disconnect control.
Disconnecting deletes the stored data described below straight away. Each platform is handled separately: disconnecting one leaves the others connected.
Option 2 — Remove SelfScale from the platform's side
You can also withdraw our permission where you granted it, which stops SelfScale reaching your account at all. Each platform keeps this under its own settings for connected apps or authorized applications. For Meta:
- On Facebook, open Settings & Privacy → Settings → Apps and Websites.
- Find SelfScale and choose Remove.
Instagram connected through Facebook and your Facebook Pages share one Meta app, so removing SelfScale there revokes both at once. If you want to keep one of them connected, use Option 1 instead and disconnect only the one you want gone. For Google, use the Google security settings page.
Revoking at the platform stops our access but does not by itself delete what we already stored. Use Option 1 or Option 3 for that.
The exception is an Instagram account you connected through Instagram sign-in, which uses a separate app. Removing SelfScale Connect-IG in Instagram under Settings → Apps and websites tells SelfScale, and we then delete the same data that disconnecting it in SelfScale deletes, listed below.
Option 3 — Ask us directly
Email support@selfscale.app from the address on your SelfScale account, and tell us which platform you want deleted. If you no longer have access to that address, write from any address and include enough detail for us to identify the account.
We delete the data within 30 days of the request, in line with the retention commitment in our Privacy Policy; YouTube data within 7 calendar days. In practice it is usually much faster.
What we delete, by platform
When you disconnect a platform, we remove the following. Nothing on the platform itself changes.
| Platform | Deleted immediately on disconnect | Not affected |
|---|---|---|
| Instagram and Facebook (Meta) | Your access token and the Page and Instagram account you selected; the engagement figures we read for your posts; the stored links and identifiers of posts published through SelfScale. Each platform is handled separately, so disconnecting Instagram does not remove your Facebook data, or the reverse. If you connected Instagram through Instagram sign-in, disconnecting also deletes the daily follower counts we recorded, unless the same workspace also has Instagram connected through Facebook. | Posts and media on Instagram or Facebook are untouched. |
| Threads (Meta) | Your access token and username; the engagement figures we read for your posts; the stored links and identifiers of posts published through SelfScale. | Posts on Threads are untouched. |
| TikTok | Your access token and display name; the identifiers and stored links of videos published through SelfScale; any engagement figures we read for them; your follower-count history and the stored list of your own videos. | Videos on TikTok are untouched. |
| Your access token and profile name; the engagement figures we read for your posts; the stored links and identifiers of posts published through SelfScale. | Posts on LinkedIn are untouched. | |
| X (Twitter) | Your access token and username; the engagement figures we read for your posts; the stored links and identifiers of posts published through SelfScale. | Posts on X are untouched. Note that SelfScale does not yet receive deletions you make on X automatically; disconnecting is how the stored figures for a post you deleted on X are removed. |
| YouTube (Google) | Your access token and channel record, including a pasted channel handle if you used that path; the analytics we read for your videos; the stored links and identifiers of videos uploaded through SelfScale, including Shorts. Completed within 7 calendar days at the latest, and in practice immediately, in line with the YouTube API Services Developer Policies. | Videos on your YouTube channel are untouched. You can also remove SelfScale's permission at the Google security settings page. |
| Skool | Your Skool email, password and session, held in Google Cloud Secret Manager; your community list; the stored links and identifiers of posts published through SelfScale; and, if you set one up, the separate Post Alerts login and the communities it watched. | Posts in your Skool communities are untouched. |
| Kit (ConvertKit) | The API key you pasted, its masked display form, and the email snapshot saved with it: your Kit account name, active subscriber count, and the subjects, send dates and open and click rates of your recent newsletters. | Newsletters you added as writing samples stay in Sources until you remove them there; to request removal of their derived knowledge, use Option 3 below. Your Kit account, newsletters and subscribers are untouched; SelfScale only reads them. |
| GitHub | Your access token and GitHub login. If you also connected a personal access token, disconnecting it deletes that token and the follower counts we recorded from GitHub. | README text you imported from repositories you chose stays in Sources until you remove it there; to request removal of its derived knowledge, use Option 3 below. Your repositories are untouched: the personal access token is used only to read your profile, your repository list and the READMEs of the repositories you choose to import. |
| Notion | Your access token, workspace name and identifier; the databases you selected as destinations; the record of each item we sent to Notion. | Pages you imported stay in Sources until you remove them there; to request removal of their derived knowledge, use Option 3 below. Items already in your Notion workspace stay there. |
| Fireflies | The Fireflies API key you pasted, with the Fireflies account name and email saved with it, and your Fireflies import settings and pending import list. | Meetings you imported stay in Sources until you remove them there. Tick the remove box when you disconnect Fireflies to remove them at the same time, or use Option 3 below to request removal of their derived knowledge. Drafts a routine already made stay on your Calendar until you remove them there. Your Fireflies account and meetings are untouched; SelfScale only reads them. |
| Ghost | The Content API key you pasted, your Ghost site address and the Ghost author you picked. | Posts you imported stay in Sources until you remove them there; to request removal of their derived knowledge, use Option 3 below. Posts on your Ghost site are untouched. |
| Readwise | The access token you pasted. | Highlights you imported stay in Sources until you remove them there; to request removal of their derived knowledge, use Option 3 below. Your Readwise library is untouched; SelfScale only reads it. |
| Substack | The public feed address you connected. | Drafts the routine already made stay on your Calendar until you remove them there. Your Substack publication is untouched; SelfScale only reads its public feed. |
| Wispr Flow | Your Wispr Flow connection: the access and refresh tokens Wispr Flow issued to SelfScale, which we hold encrypted, and the connection record. | Meetings you imported stay in Sources until you remove them there; to request removal of their derived knowledge, use Option 3 below. Wispr Flow may keep SelfScale listed as a connected app until you remove it in your Wispr Flow account. Your Wispr Flow account, meetings and notes are untouched; SelfScale only reads them. |
| Google Calendar | The secret iCal address of the calendar you connected, the only copy we hold, and that calendar's name and Google identifier, which is usually your email address. | Posts you already made from an event stay in your drafts until you remove them. We never store your events, so there are none to delete. Your Google Calendar is untouched. To cut our access at any time, even before you disconnect, reset the secret address in Google Calendar settings. |
| Slack | The Slack bot token, which we hold encrypted, your workspace name and identifier, the channel you picked and the bot's identifier. | Notifications already posted stay in your Slack channel. The SelfScale app stays installed in your workspace until a workspace admin removes it in Slack. Your choice of which alerts to receive stays in your SelfScale settings until you change it or delete your account. |
| Telegram | The numeric ID of your private chat with the SelfScale bot, your Telegram username if you have one, and when you connected. | Alerts already delivered stay in your Telegram chat, where Telegram keeps them under its own privacy policy; delete the chat in Telegram to remove them. Blocking the bot stops alerts but does not delete what we stored; disconnect to delete it. |
| Canva | Your access token and Canva display name. We also ask Canva to revoke the token, on a best-effort basis. | Images you exported from Canva into a SelfScale post are your own content and stay with that post until you delete the post or your account. Your designs in Canva are untouched. |
What we keep, and why
We keep the content you wrote in SelfScale — your drafts, your posts, and your voice profile. That material is yours, including what your voice profile learned from your own posts, so deleting a platform connection does not delete it. You can delete individual posts inside SelfScale at any time, or ask us to delete your whole account by emailing support@selfscale.app. Deleting your account deletes every connected-platform record with it.
If you have a plan or a trial, you can also delete your whole account yourself: open Settings and choose Delete account. If you have not started a plan or a trial yet, email support@selfscale.app and we will delete your account for you.
This does not change anything on the platform
Deleting the data SelfScale has stored does not, in any way, affect data held by the platform. Posts and videos you published stay on those accounts. To remove one, do it in that platform's own app or website.
Questions
Email support@selfscale.app and we will help.